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Refund policy

We want to keep our policy simple and customer friendly:

You can return our products in 3 simple steps within 15 days of receiving goods without any charges if you are not happy with our products due to quality or make.

Process:

Step 1: Reach us through Whatsapp, Email, Facebook Messenger or any other social media

Step 2: Send us pictures and concerns of products you purchased

Step 3: Receive your money back through cash or gift card.

Our policy lasts 15 days. If 15 days have gone by since you received your items, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. We will also need the original packaging.

Additional non-returnable items:
- Gift cards
- Downloadable software products

There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 15 days after receiving.

Late or missing refunds (if applicable)

  1. If you haven’t received a refund within 15 working days, first check your bank account again.
  2. Then contact your credit card company, it may take some time before your refund is officially posted.
  3. Next contact your bank. There is often some processing time before a refund is posted.
  4. If you’ve done all of this and you still have not received your refund yet, please contact us at asheers4u@gmail.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Gift Cards 
If you opt your refund in the form of gift card, a gift certificate will be e-mailed to you with amount equivalent to your purchase which will be valid until your purchase of the whole amount.

Shipping
To return your product, you should mail your product to: ASHEERS & CO, RAMAGUNDAM, 4-7-137, 505215 RAMAGUNDAM TS, India

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